Hours per week: 37.5 hours
Holidays: 28 days paid holiday, plus 8 bank holidays, plus a day’s leave on your birthday and a wellbeing day’s leave.
Duties and Responsibilities:
To support the team of Recruitment Consultants to place ex-offender candidates into sustainable paid employment with local employers, as the first point of contact for new candidates; also to offer comprehensive administrative support in candidate data collection and reporting.
The central role of a Recruitment Resourcer is to find and qualify candidates for each of the roles the Recruitment Consultants are trying to fill. This covers the full recruitment process, so Resourcers typically spend their days responding to incoming applications, placing job adverts to attract candidates, and conducting searches on the company database, to find candidates with relevant skills, calling them to discuss their experience and identifying whether they will be a good fit for the services and available roles.
Most of these tasks will be carried out on the phone, although there will be times where Resourcers meet face-to-face with employer-clients or candidates to discuss their roles.
All candidates have a criminal record and for many this can feel like an almost insurmountable barrier to gaining/returning to work; self-confidence can be low and there is often a lot of regret or shame. The role of the Resourcer requires an approach which is empathetic and sensitive, speaking hope into people’s situations and conveying the sincere belief that each person has the ability to find purposeful and fulfilling work, regardless of their past.
Record candidate information on the internal CRM database, (as well as any other proprietary databases as required by funders or commissioners), ensuring that all registration forms, data privacy consent and other necessary candidate documentation are properly completed and filed.
Carry out ID and Right to Work checks on new candidates, ensuring results are properly recorded.
Work with the team to ensure that regular internal reporting on outcomes takes place in a way that is accurate and timely and helps the Charity to learn and adapt its programmes as needed.
First point of contact by phone and email for all candidates and external referral partners.
Greeting visitors and offering teas and coffees.
Maintaining a stock of all office supplies, inc replenishing the in-house food bank.
Supporting the team in any way required – checking/answering their phones/emails in their absence, helping to draft CVs, booking people onto training courses, ordering ID documents, shopping for interview outfits with the candidate, etc.
Collating information required for grant applications and contract bids/tenders.
Assist with fundraising activities, including maintaining the donor database.
Financial record-keeping and data entry.
Participate in at least one fundraising/crowd-funder event per year, and on an ongoing basis, seek to build up the charity’s donor base, through soliciting monthly and one-off donations from across your friendship/business/church networks.
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